UNES: Core Values

UNES is part and parcel of the University of Nairobi and it is therefore critical that the core values of the University at all times inform those of UNES. As such, the business of UNES is governed by the following core values.

  •  Professionalism and Quality Service – In all its actions and interactions, UNES shall maintain ethical behaviour, professional etiquette, care and honesty. UNES shall provide predictable quality services for all round customer satisfaction. The standards enshrined in the Service Charter shall guide the philosophy of the UNES Quality Management System.
  • Good Corporate Governance and Citizenship–UNES shall ensure that all the decisions and actions are morally sound, that the company is accountable for its decisions and actions that the decision-making processes are participatory and consultative, and that decisions and actions reflect meritocracy and are open and transparent. UNES embraces corporate social responsibility that strives to take care of the environment, neighbouring community and other stakeholders. UNES will strive to respect and protect the environment and is committed to abide by the rule of law in all action
  • Innovativeness and Creativity–Innovativeness and creativity shall be the hallmarks of our activities as we initiate and adapt to change.
  • Team Spirit and Teamwork – The tenets of teamwork and team spirit shall be the guiding principles in all UNES operations. UNES shall foster an environment characterized by teamwork.
  • National Cohesion and Inclusiveness – UNES shall ensure that all decisions and actions embrace human dignity, equity, social justice, inclusiveness, equality, human rights, non-discrimination, and protection of the marginalized. In all its activities, UNES shall embrace gender and ethnic balancing

UNES is registered as a data processor and data controller by the Office of the Data Protection Commissioner (ODPC). We collect personal data such as names, addresses, phone numbers, and email addresses when customers create an account or place an order on our websites.

We use personal data to fulfill orders, process payments, and communicate with customers about their orders. We take measures to protect personal data from unauthorized access or misuse, as stipulated in our privacy policy.

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