Over the past decade, communication methods have changed drastically, with Twitter, Facebook, Instagram, LinkedIn, snapchat, whatsup, Foursquare and many such platforms on the go, it comes as no surprise that there is a close connection between social media and clients. It has become the easiest and the fastest way of connecting. However, the question remains of, how can social media influence organizations and institutions performance through engaging their clients and keep tabs on their needs and preferences. It is also evident that social media is an emerging theme in the modern business frontier and is important for firms in different arrays whether public or private owned having a widespread presence online to reach out to their customers and potential clients. Clients are actively sharing, commenting, liking, following all across social media while organizations are going a step ahead to make their presence felt.
UNES Consultancy commenced the training on Friday 5ht May, 2017 with an enriching key note under the theme “The role of social media in an Academic Institution and Effective Digital Communications resulting in Return on Investment”.
The training took place at the UON Towers Theater. It was widely attended by UON Central Administration and to continue in Phases. The second phase of the training under the theme “Security Intelligence and Public Relation” to be conducted on Friday 12th May, 2017 and the Last phase of the training under the theme “Customer Service, Protocol, Etiquette and Public Affairs” to be concluded on Friday 19th May, 2017