UNES CAJ COMMITTEE TRAINING ON CUSTOMER EXPERIENCE MANAGEMENT & COMPLAINTS HANDLING
In FY 2020/2021, the Board undertakes to promptly address and resolve public complaints referred to UNES directly or channelled through the Commission on Administrative Justice(CAJ). The CAJ Guideline 10th Edition among other initiatives requires UNES to Develop Capacity on CAJ’s performance contracting requirements by June, 2021 through Training and Development. UNES Corporate in liaison with the HR Office identified a[Read More…]
