The University of Nairobi launched state of the art Customer Experience Center (CEC) on the August 31, 2018. It is the first of its kind and will elevate the institution’s status as it prides itself of world classless. It best suits a premier institution of higher learning which enjoys the number one in the country, the unified CEC is based on IP Telephony solutions enables integration of modern communication technologies with university systems in line with the broader university vision of world class excellence. This will see all the queries rooted to the well trained available agents and destined to relevant departments and divisions including UNES. All a client needs to do is to simply dial 020- 4910000.
UNES, one of the subsidiaries and commercial arm of the University of Nairobi was privileged to treat the guest to a colorful cocktail organized at the University Towers 5th Floor and hosted by Arziki Restaurants.
The Key partners were CISCO, Computech and Kansai Plascon, among others who made the initiative a success.